If you need assistance tracking your exemption status, have an exemption related question or need general information about Guardian, please email Guardian@dss.ca.gov or call (888) 422-5669. All requests from the Bureau must be submitted to the Department of Justice (DOJ) and the (FBI) either by Live Scan or through the submission of a ten-print (i.e. CPMB also has the authority and responsibility to investigate arrests to determine if the underlying conduct is substantiated and therefore presents a risk to the health and safety of clients who are in care. How do I check the status of my fingerprints from DOJ? After the fingerprint hard card has been completed, it must be returned to the authorized agency for review. Subsequent Arrest Service Contract, pdf. If you enter an incorrect username or password too many times, your account will be locked and you will need to contact GuardianLoginSupport@dss.ca.gov to get your account unlocked. If an applicants fingerprints match fingerprints in the database, the associated RAP sheet must be reviewed by a technician. If there is, the technician applies the dissemination criterion statutorily mandated for the applicant type, e.g., the type of employment, certification, or license, and prepares a background check response for the applicant agency pursuant to Penal Code section 11105 (k-p). If you are new Guardian, please refer to the question What is a Licensee User Access Form?. You may update your address, email address, phone number and your opt-in/opt-out of electronic notification preferences by accessing My Account in Guardian. If you use Guardian, you can also upload this request for electronic submission to CPMB. 3. The ATI (or TCN) number can be found in Section 8 of the original Request for Live Scan Service form (LIC 9163, LIC 9163B). This Google translation feature is provided for informational purposes only. California law allows you to request a record clearance from the DOJ for Visa/Immigration purposes. Go to the nearest Live Scan site: With three copies of If the agency does not use Guardian, you can ask them to contact their local licensing office to check the status of your fingerprints. To apply for the TrustLine Registry in Guardian please obtain the Applicant Instruction Form from the agency in which you are applying to. The research is labor intensive on the part of these agencies contacted, and as such, sometimes they limit the number of information requests the DOJ may make to them each day. Print out and follow the: A DOJ technician first reviews the RAP sheet to determine if there is a corresponding disposition for each arrest. The probation department may also be contacted to gather any missing information. Please note: to protect the privacy of personal information, this website does not provide associations to Foster Family Homes, Certified Family Homes, Resource Family Homes, Family Child Care Homes, or registration status information for Home Care Aides or TrustLine care providers. The Child Abuse Central Index is a California database of information related to substantiated cases of child abuse. You can verify the status of your live scan by going to the DOJ website here. The background check process begins when an applicant agency provides an applicant with a BCIA 8016, REQUEST FOR LIVE SCAN SERVICE form. The Licensee User Access Form is used by the Care Provider Management Bureau (CPMB) to establish the Licensee as the initial user of Guardian. An exemption is a California Department of Social Services authorized written document that "exempts" the individual from the requirement of having a criminal record clearance. Authorized by California statute, the DOJ has processed State of California and Federal Bureau of Investigation (FBI) fingerprint-based background checks for decades. Questions or status inquiries originating from the applicant must be directed to agency that made the background check request, not to the DOJ. subsequent automated background checks and responses. Please note, fingerprint hard cards will not be mailed to the DOJ or FBI Justice and the Federal Bureau of Investigation. cards to the Bureau . This packet is utilized ONLY by AmeriCorps agencies which have employees or volunteers who are directly responsible for the care and security of children, the elderly, the handicapped, or the mentally impaired. Please allow 3-5 business days for a response. Live Scan digital submissions provide the quickest way to submit and process background checks. Disassociations in Guardian take place in real time. When the ambiguity is identified, the potential match or matches must be manually (visually) compared and verified before the transaction can be processed. You must bring the following to the Live Scan site: At the Live Scan location, request a copy of the completed Request For Live Scan Service form and retain the copy for your records. The Applicant Fingerprint Processing Fees Chart does not include the fingerprint rolling fees charged by the Live Scan providers. typing your Live Scan form electronically on a computer or printing is determined by the company conducting the Live Scan. Please provide proof of training, classes, courses, treatment, counseling, etc. * For example, if the individual has no criminal history and all requirements have been met, a clearance can be processed within a day. Background Check A person must satisfactorily pass a background check conducted by the Secretary of State as part of the application process to register as an immigration consultant. You may also choose to use Guardian to directly upload your documents to CPMB electronically. Previously processed submissions, fingerprint cards, or photocopies of fingerprint impressions are not acceptable. If an applicants fingerprints are rejected twice by the FBI due to poor print quality, the form BCIA 8020, REQUEST FOR APPLICANT NAME CHECK BY THE FEDERAL BUREAU OF INVESTIGATION (FBI) must be submitted to the DOJs FBI Response Unit by the applicant agency, to request a name check of the FBI national criminal history database. Applicants should check with the applicant agency that requested the background review since the DOJ sends results directly to the applicant agency. The Care Provider Management Bureau has compiled a list of frequently asked questions (FAQ) regarding the background check process. Shirley N. Weber, Ph.D., California Secretary of State Alarm Company Operator license organized as a corporation or Limited Our California-based Live Scan Fingerprinting Services. Contract/Proprietary Security Organizations, pdf. 4. If the individual has no criminal history, DOJ forwards a clearance notice to the applicant or licensee and to the CPMB. It is important to note that the agency must also complete the self-disclosure information for the applicant if an application is initiated on of the applicants behalf. You may access Guardian by visiting: https://guardian.dss.ca.gov/applicant. To find the site nearest you and a listing of fees, see Public Live Scan Sites. This includes working at or residing in an agency licensed by the Department of Social Services. 9-14-90, Sacramento, CA 95814.Once your application, payment and fingerprints are received you will be notified of your background and registry status. If you choose to no longer utilize Guardian, please update your notification preferences in My Account.. If you register as a new user in Guardian and do not want to receive documents electronically, please opt-out of electronic communications during the registration process. fingerprint fee of $49 or $87 will automatically be added to the You will need to add your personal information to the form before getting fingerprinted. If you see something, let us know! If there is not a matching disposition for every arrest, the DOJ is mandated by statute and case law to perform a genuine effort to determine the disposition of each arrest that does not have a corresponding disposition. If you have not opted in to electronic notifications, you will receive this letter via U.S. mail. 9-14-90, Sacramento, CA 95814. you may use this website to view the background check status. The agency will complete its information to ensure accuracy. Be sure to check for any restrictions on method of payment, such as cash or money order only. To begin the process to obtain a criminal background check clearance: First, if you are applying for a Children's Residential agency you may need tocomplete an Out-of-State Disclosure(LIC 508 OOS) or an Out-of-State Disclosure & Criminal Record Statement(LIC 508D) form that the agency can provide or can be found by visiting the Forms and Brochures page of the Department of Social Services Website. Please consult with a translator for accuracy if you are relying on the translation or are using this site for official business. While the law requires applicant fingerprints to be captured and submitted electronically via Live Scan, DOJ does have limited statutory authority to issue an exemption to this mandate if an electronic transmission site is regionally unavailable or internal processing procedures dictate a need. California law allows you to request a record clearance from the DOJ for Visa/Immigration purposes. If a conviction is showing up on your DOJ report, it may be showing up on background checks. You will also receive a letter, either in your Guardian portal or via U.S. Mail, which states that your Home Care Aide Registration is expiring and you need to take action to renew your registration. Who must undergo a criminal record review? "Yes" when asked if you will be submitting hard card fingerprints. Results will display only if the individual is associated to your roster. If your agency pays these processing fees, you have the option of (1) paying the fees directly to the Live Scan operator or (2) establishing a billing account at the time of your authorization, in which case DOJ will invoice your agency for the processing fees. Fingerprint services are usually available from your local police or sheriffs department or from private vendors engaged in the fingerprinting business. Most of the time, results are released to the applicant agency within three business days. If you decide to appeal CPMBs decision, you must submit a written request within 15 days from the date of the denial letter. Fingerprint images can be rejected by the DOJ and/or the FBI. Within 7 to 10 days, you, your employer, or your organization should receive your Live Scan Results. Complaint Hotline and Information (See Business and Professions Code section 22442.4.). State of California Department of Justice WARNING- AUTHORIZED USERS ONLY. The applicant has to be fingerprinted again, which starts the FBI fingerprint background check process over. Make sure the reprint submission has the same ATI (or TCN) number that was used on the original fingerprint submission or the DOJ will not understand that the applicant is being reprinted due to a reject of the first fingerprint submission. If you are an independent Home Care Aide and use Guardian, you will need to locate the Applicant Instruction Form on the Home Care Services Bureau webpage, that will be available starting in mid-January 2021. Your total costs will be $32 plus the fingerprint rolling fee charged by the Live-Scan agency. You should also follow the instructions in the letter included with your copy of your criminal history record for disputing inaccuracies. For further instruction, please refer to the User Guide for Licensing and Home Care Agencies. T9-15-62, Sacramento CA, 95814. Consequently, the number of requests for criminal background checks continues to increase exponentially. Individuals who hold a criminal record clearance or exemption must maintain a valid mailing address with the Department and notify the Department within ten (10) calendar days of any change in their mailing address to ensure effective communication with individuals seeking a criminal record clearance or exemption. 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