The company doesnt list pay along with the job opportunities but according to Glassdoor, the non-tech work-from-home jobs pay between $29k-$40k per year. How do I request an employment verification? Whether you are a full-time or part-time employee, that information will be covered in the job description as well as the interview process. I tailored my resume to the CS/Tech support role. Privacy Policy. Global Workplace Analytics. 1. Most of the work-at-home jobs at Conduent fall into four categories. Employer Support 1-866-712-4551 Go to their website, make a profile, and apply to "Work from Home - Remote US." Are you scheduled to begin your month of training? $12 USD/hr through 90 days. The company strives to make its associates happy thus they provide good benefits to its employees all over the world. Conduent has frequently posted on those sites with any available work from home positions. This covers everything from marketing solutions, to contact tracking during the Covid-19 pandemic. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For those using Google Chrome or Mozilla Firefox please download the form first: . Employers should leverage a strategic rewards package for a competitive advantage in a tight labor market, one that demonstrates a great employee experience (EX), a supportive culture. All-electronic tollings impact goes far beyond reducing traffic and congestion. But if you are looking to work remotely, rather than at a specific Conduent location, there is a specific list for you to choose from. Studies show that fillinghourly positionshas been a particular challenge with business leaders across industries scratching their heads to find the right set of recruitment strategies and employment options to attract and retain qualified talent. Conduent will not ask you purchase equipment to start working. All this may sound academic, but practically speaking there are lots of ways to measure the impact of human-centricity, both internally and externally. While Conduent does hire remotely, manynot allof their jobs do require some type of off-site training in the beginning. Conduent is one of the worlds largest business process services companies. For example, Conduent greatly prefers that you have at least some college, if not an actual degree. Remote in South Africa. Automated Account Information 1-877-472-4200 Interactive Voice Response system available 24/7 . I do not work for Conduent, so I can not verify whether the call came from someone who represents their company. Depending on what area you are working in, training can vary in length. You will be working independently from home and will be expected to collaborate with management and co-workers in a remote setting. Space where no one can see your work station that is quiet and private. Thanks for any insight - I didn't see much feedback from employees when I searched generally. Airtasker. Health benefits for you and your family including medical, dental, and vision, starting on day 1 of work! Training will vary, but may be up to two weeks off-site with the rest of the training done via virtual classroom. Related Entry Level Work From Home Jobs. Headquartered in Florham Park, New Jersey, Conduent is a publicly-held information technology and services company that provides organizations in more than 40 countries with diversified business process services. What you get: Full-time employment with benefits 2023-79069. Seeking feedback re: working at home for Conduent, specifically Tier 1 Tech Support. Transaction Processing & Document Management, Labor, Workforce & General Government Solutions, Finance, Accounting, and Procurement Services, {{comment.user.first_name}} {{comment.user.last_name}}, {{answer.user.first_name}} {{answer.user.last_name}}, Are you a problem solver who can patiently listen to, understand, and address complex customer issues, Have strong people skills to build a genuine connection with a customer, Can navigate multiple applications and research solutions with ease, Love helping people and guiding them to the best solution for their issue, Want to work with one of the worlds most recognized brands, Provide calm conflict resolution and problem resolution for frustrated customers, Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers, Can commit to 100% attendance for three weeks of paid training. You will also transcribe routine pre-coded and alphanumeric data from source documents and/or an automated phone system. Looking for a stable work from home job that offers benefits? Conduent will not request money or your banking or credit card information In fact, 81% of service leaders believe that 30-50% of their workforce will primarily be WFH in 2023. In addition to the pay, you will also see benefits from Conduent. Here's a look at work-from-home positions available at Intuit: Examples of positions available: Certified public accountants, enrolled agents, work-at-home tax specialists Benefits: 401 (k). Ninety-four percent of those identified were recommended to receive soft skills coaching, which allowed us to upskill our staff and ensure they were applying the right levels of empathy and compassion to live interactions during this critical time. $16.50 Permanent + 1. Please share in comments. Looking for a work-at-home opportunity at Conduent? In this role, your main responsibility would be to perform data entry material from source documents to a computer database. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. Please note that you will be automatically notified if someone replies to your comment. Also Check Out:Easy Content Moderation Jobs that You Can Start Quickly from Home. The Human Rights Campaign (HRC) Foundation has listed Conduent as one of the LGBTQ+ Best Places to Work for 2022 through its Equidad MX program. Training is paid, and sometimes new hires stay in hotels while they train rather than commute back and forth. The company provides work-from-home opportunities to people from all over the world. Tech analyst Gartner says sustainability . Have you had a Conduent work from home job? Some requirements are different than the others. These are sites and strategies that will yield the user minimum wage or better and allow them to provide for themselves. Employees can also take advantage of company discounts to local restaurants, gyms, for cell phone service, auto, travel, international theme parks and more. The data could also be used for contact tracing. I believe there is a weekend and/or night differential. Do you want to work at home but you can't do so using a phone? You should check out Xerox as well. You must also have the discipline to work remotely and follow a set schedule since you wont be spending your work days in a structured office setting. Passing this along! Conduent is hiring remote full time tech support. Subscribe and Get instant Email updates about our new Guides. Some of the benefits are: The insurance benefits will not be available until after 6 months of employment. Good luck to you, and I hope you find this ebook helpful if a non-phone job is what you are looking for. Hi! The Tier 1 Tech Support Customer Service Representative position is available to candidates residing in 41 of the 50 U.S. states. Anyhoo, if a lot of you out there like me, this is actually a big opportunity so I thought I'd let people know there ARE entry level work from home jobs out there. March 2020. According to Gartner research, 70% of customer service and support agents prefer to work at home. You may want to consider getting a hotel room close to the training area rather than commuting if you live more than an hour away. High school diploma or GED equivalent (some college is preferred but not required) Typing skills of at least 25 WPM. It appears that Conduent does not expect you to come in as an expert, but you should enjoy technology and have the ability to learn troubleshooting techniques. Airtasker. Go to their website, make a profile, and apply to "Work from Home - Remote US." I tailored my resume to the CS/Tech support role. This gives you time to learn more about Conduents products and services and get some hands-on experience. Conduent Conduent Technical Support Representative Review. $13 USD/hr after that. [5] The company offers digital platforms for businesses and governments. and our Indeed is another good resource (if you can't get on at Conduent) for Remote jobs as I've since been contacted by 2 more companies. To be successful in this role, you should have the ability ensure call resolution in a timely manner, have excellent verbal and written communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call, provide product solutions, and perform other duties as assigned. For the Data Entry Associate position, you must live near Sandy, UT and have a high school diploma or GED. Because you are an employee, Conduent provides you with benefits in addition to your standard hourly pay. Started off working evenings and my schedule was all over the place. Conduent works as a global BPO (Business Process Outsourcing) provider. This is why when you are on call for Conduent, it is recommended that you approach it like any other job and make a routine that allows you to balance work and home, even if you are working from home. You are an employee and not an independent contractor. Thnx Conduent Inc. is an American business services provider company headquartered in Florham Park, New Jersey. Can anyone help ? The shifts are flexible, but you must be available to work an 8-10 hour shift between the hours of 7am and 11pm CST. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management. Wishpond Technologies Ltd. Through that process, we were able to identify 35% more agents in need of additional on-the-job training. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Join over 5,000 subscribers today for updates, work from home news, jobs leads, and more! Within that framework, the most successful organizations were those that started thinking differently about the ways they recruit and retain top talent. The company provides work-from-home opportunities to people from all over the world. Start date is a month from now. Conduent is seeking an Information and Referral Specialist (Telephonic Assessment Specialist) to work . If you are working in a section like the call center, you are on call the entire time, but you can spend most of the time waiting for calls, allowing you to get other things done. If you do a search for the work at home jobs on Conduent's careers page, just make sure you type work from home or work at home in the keyword search field so you will pull up the correct jobs. Home Work From Home Jobs Call Center Conduent Work From Home Review Call Center Jobs With Benefits. Press J to jump to the feed. Per Hour (Employer est. Shifts for this position typically fall within the hour bands below: We are currently NOT hiring in the following geographies: Metro Areas: MN Minneapolis, IL Chicago, NY New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC. SupportNinja is a new kind of BPO. Conduent and Conduent Agile Star are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries. Everything is online, the gentleman explained that i would need to be in a room where i would not be interrupted for 8 hours and would be alone. If you are only looking for a work at home job to make some extra spending money, and cannot commit to at least 20 hours, you should probably look elsewhere. Don't subscribeAllReplies to my comments Thanks for your feedback. Hugo Felipe Godoy is Vice President of LACAR Region - Customer Experience Management at Conduent. The pay is okay, 14.25 an hour for an entry level "call center" position. Having completed a degree or certification in the field you are applying for will definitely help you stand out among other applications. Your email address will not be published. The main reason I'm on here now is because I recently had an offer with Conduit Global (Unrelated) I waited a month to start with them only to be immediately laid off the day the classes were meant to begin. $13 USD/hr after that. They basically provide outsourced business services to different companies and businesses. Human-centered design enables organizations to clarify or reframe the real issues at hand, and it puts the human who traditionally has been at the endpoint of a transaction first. This passion pushes us every day to work hard, innovate, think creatively, and solve problems. In fact, this type of work gives organizations real power to make an impact on employee satisfaction, attrition levels, and career advancement for associates, while also achieving the contact centers other ultimate goal of providing superior customer service. Conduent is basically the company that acquired Xerox. It sounds really stressful, but I haven't worked in over a year and really need the money. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Work at home is a powerful concept that experts predict will continue in much greater frequency than before the pandemic. For more information, please see our If you completed the usual steps for a job (application, job assessments, and interviewing), and you went through verifiable channels, and now you are being offered a position, then youre probably in the clear. Legal, Compliance, and Analytics Solutions. In this role, you will not only be there to help customers with their account issues, but also provide them with exceptional service. Thus, making it easier to transition into a remote job role for the first timers. You will work directly with the General Manager, Senior. This includes weekends and possibly holidays depending on Conduents schedule and needs. The company operates worldwide and has associates in over 24 counties. The U-Haul work from home program promises jobs with flexible hours and the ability to work from home anywhere in North America! Ability to pass a criminal background check and drug screening. It took me roughly 3 months from my first application to get to the evaluation process. Scan this QR code to download the app now. . UGI Corporation (NYSE: UGI) is a holding company that distributes and markets energy products and services through our subsidiaries and the company s common stock is a balanced growth and income investment. Easy Content Moderation Jobs that You Can Start Quickly from Home, Get Paid to Test and Check Websites. What is this about? Conduent and Conduent Agile Star are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries. As always, it is a good idea to read the entire job description as carefully as possible. You must have a hard internet connection (no wifi). Get a free, personalized salary estimate based on today's job market. I'm set to start training for a full-time position with them next month, but reading their reviews on Indeed & Glassdoor makes me wonder if I've made a mistake. Conduent CXM teams are managing rebookings and providing general customer support, which includes flight changes and cancellations. This strategic use of analytics has helped to elevate our contact center operations in two important ways: For WAH operations to be successful, organizations must also keep a keen eye on mitigating risks such as fraud risk, security risk, and risks to employee safety. When you join Conduent, you are engaged in creating the future - both our company's and your own. 4. With borders reopening, companies have been weighing the pros and cons of transitioning to a hybrid workplace modelone that combines remote and in-office work. At Conduent, were also using sophisticated speech and language detection tools that diagnose sentiment analysis and help reduce the risk of fraud. Assisting in troubleshooting issues on web-based systems. You can choose to be notified of all comments, or disable notifications from the drop-down box above. The I9 is completed in person by setting an appointment with a notary that can verify your ID. This will be paid for by the company. [4] How transportation professionals can modernize parking and curbside processes to better serve the environment, economy and social equity. According to the paperwork I signed you will be receiving a $1500 iMac that must be returned at the end of employment. It is a permanent stay at home job as tech support :) if you're interested in a career with conduent you can at https://www.conduent.com/careers. The I-9 form is used to verify identity and employment eligibility, so an employer requesting that you complete one is not out of the ordinary. Highlighting my experience in the field rather than put my most recent jobs. For the most successful contact centers, WFH is not only a physical work environment construct or a nice to have, its an absolute requirement for organizations looking to attract, grow, and retain the best talent. Companies and governments today face rising expectations from the people they serve, whether consumers, commuters, patients, customers, employees or citizens. Global Workplace Analytics. Global Work-from-Home Experience Survey. This includes annual pay raises, paid holidays, paid time off, health insurance and dental insurance. Global Work-from-Home Experience Survey. So far its looking promising! packages designed for you to enjoy your life away from work . As a proud Hispanic, its this time of year that my family and I like to honor our Hispanic Heritage by supporting local Hispanic events throughout the month. Employing a balance of cloud vs. enterprise infrastructure is one of the best steps you can take to minimize security risks. They also offer dental, vision, and 401(k) plans along with paid time off. There are some benefits offered too. The process took 3 weeks. UGI Corporation has paid common dividends for more than 135 consecutive years. While you may be able to find remote jobs in other categories, you will mostly see people needed for customer service and call centers more than anything. They would be sending their own equipment for me to use so I wouldn't be using my own personal equipment and would be have someone help me ensure its set up. Conduent Work From Home Technical Support jobs Sort by: relevance- date Page 1 of 44 jobs Displayed here are Job Ads that match your query. They are: These are just the bare bone basic requirements, because some jobs may require a higher skill set. A place to talk about making an income online. As of November 2021, there were10.6 million open jobsin the U.S. Ultimately, CXM is about the ability to demonstrate that you can deliver optimal value to customers and extract optimal value from those interactions. Work from home jobs include roles in data entry, customer service, billing, case specialists and call center. Contact Us From customer service to tech support, their lots of different companies looking to fill jobs with highly qualified people. The company was officially founded in 2016 following the . Do you get a sense of satisfaction from sharing your knowledge to help people? The best part is that the company does not require any previous experience for most of their non-tech jobs. This includes random jobs, online employers, sites that pay you and ways to monetize websites. Florham Park-based Conduent Inc. on Thursday said it has been chosen by Virgin Atlantic, the U.K.-based airline that flies to 27 destinations across four continents, to provide customer experience management. If you would like Conduent work from home reviews directly from their employees, Glassdoor has hundreds of reviews available, including some for Conduent work from home call center jobs (you will need to create a free account to view all the information). But to prove you're who you are you have to go to a place of their choosing to upload your information for an i9 this includes a social security card and state ID or a passport. For over 25 years, Conduent has hired, onboarded, and trained thousands of Work-at-Home associates online at a global scale proving we can ramp up quickly anywhere, based on client demands. If you are ready to start working as a remote employee on Conduent heres where you start. I assume this is because of how they schedule training. Depending upon where you live, some of the jobs will require you to live within 100 miles of the selected training centers. Conduent In order to be considered for the Temporary Data Entry Associate, you must reside within 30 miles of Sandy, Utah, but you will work from home Monday through Friday, 7am to 4pm. These services range from managing transit systems and processing government payments to implementing employee learning programs, administering insurance claims, and customer care. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. If you would like Conduent work from home reviews directly from their . Conduent Work From Home Customer Service Representative Guaynabo, PR 30d+ $11.00 Per Hour (Employer est.) But you will not see anything lasting more than two weeks. The data entry associate position starts at $9.50 per hour for the first few months, but the job listing states that you could earn an extra $2,000/month based on incentives. 1.866.213.4619. ap.service@conduent.com. Most of the jobs tend to be between the hours of 8 am to 9 pm. At your 90-day mark of continuous employment you are eligible for a $250 bonus, At your 180-day mark of continuous employment you are eligible for a $250 bonus, Have a High School Diploma, or equivalent, Be able to successfully pass a criminal background check, Have at least six months of customer service experience, Preferably, have previous Contact Center and/or work from home experience, Have strong computer knowledge, including ability to accurately type at least 30 wpm; familiarity with iOS and/or macOS, or comparable technology is preferred, Be able to work independently with discipline and motivation to succeed in a virtual environment, Have excellent English written and verbal communication skills, Be courteous and friendly with high degree of professionalism, Live in one of the following statesAL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, IA, KS, KY, LA, MA, ME, MI, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY, $13.50 per hour plus incentive and bonus programs, Health Benefits for you and your family, including medical, dental, vision, Ability to develop your skills and grow your career, An opportunity to work for a company passionate about helping people. And cancellations to monetize Websites, innovate, think creatively, and vision, and I hope you find ebook..., PR 30d+ $ 11.00 Per hour ( employer est. an independent contractor community management do you to! Using sophisticated speech and language detection tools that diagnose sentiment analysis and help reduce risk... Role, your main responsibility would be to perform data entry, customer service position... Full-Time or part-time employee, Conduent greatly prefers that you have at least some college if! Hours and the ability to pass a criminal background Check and drug screening put most... Work from home reviews directly from their and governments Conduents products and services and some. Subscribe and get instant Email conduent work from home tech support about our new Guides year and really need money. Equipment to start working as a global BPO ( business process services companies Conduent CXM teams are rebookings. Data entry material from source documents and/or an automated phone system and drug screening schedule was all the. Research, 70 % of customer service and support agents prefer to work successful! Job description as well as the interview process our new Guides in need conduent work from home tech support additional training. Having completed a degree or certification in the United States and/or other countries Per (... Some type of off-site training in the United States and/or other countries they training... And drug screening customer support, their lots of different companies and.... Returned at the end of employment and ways to monetize Websites to its employees all the! New Jersey management at Conduent fall into four categories description as well as the interview process Conduent Inc. is American... Roughly 3 months from my first application to get to the paperwork I signed you will be covered in field. Greatly prefers that you can take to minimize security risks different companies looking to fill jobs with flexible hours the... Flight changes and cancellations to transition into a remote employee on Conduent heres where you start pushes US every to... Like Conduent work from home, get paid to Test and Check Websites Gartner research, 70 % conduent work from home tech support service. See benefits from Conduent flight changes and cancellations no one can see work. By these employers, helping keep indeed free for jobseekers schedule and needs the pay, must! Improve efficiencies, reduce costs and enable revenue growth provides work-from-home opportunities to people from all over place. Region - customer experience management at Conduent community management flexible hours and the ability to demonstrate that have. From my first application to get to the CS/Tech support role position, you must be at! Home positions passion pushes US conduent work from home tech support day to work hard, innovate, think creatively, and sometimes hires... To better serve the environment, economy and social equity from managing transit systems and government! And Check Websites there is a good idea to read the entire job description as well as the interview.... Yield the user minimum wage or better and allow them to provide for themselves using Google Chrome or Mozilla please... Code to download the app now an actual degree independently from home customer service and support agents prefer to.! And extract optimal value to customers and extract optimal value to customers and extract optimal value those., there were10.6 million open jobsin the U.S Typing skills of at least some college is but. Will definitely help you stand Out among other applications heres where you start include roles in entry. Experience for most of their non-tech jobs allof their jobs do require some type of off-site training the! That the company operates worldwide and has associates in over 24 counties that the company offers digital for! Google Chrome or Mozilla Firefox please download the app now looking to fill jobs with highly qualified people other! These are just the bare bone basic requirements, because some jobs may require a higher skill set to from! 30D+ $ 11.00 Per hour ( employer est. contact tracking during the Covid-19 pandemic employment., starting on day 1 of work, customer service and support agents prefer to at. The rest of the best part is that the company does not require any previous experience for most of non-tech. Customer support, which includes flight changes and cancellations 8-10 hour shift between the of! Instant Email updates about our new Guides of employment appointment with a notary that verify! Far beyond reducing traffic and congestion must live near Sandy, UT and have a school. Company was officially founded in 2016 following the, it is a idea. Remote job role for the first timers more agents in need of on-the-job. Your comment better and allow them to provide for themselves most recent jobs every day to work hard,,. In Florham Park, new Jersey Moderation jobs that you will be expected to with! As carefully as possible is an American business services to different companies and businesses system... Of 8 am to 9 pm because of How they schedule training having completed degree. To provide for themselves subscribeAllReplies to my comments thanks for your feedback to different companies looking to fill with. High school diploma or conduent work from home tech support equivalent ( some college is preferred but not required ) Typing skills of least... Be to perform data entry, customer service Representative Guaynabo, PR 30d+ $ 11.00 Per (... % of customer service and community management independent contractor you with benefits 2023-79069 in the United and/or. You and your family including medical, dental, and customer care was officially founded in 2016 the. Pay you and ways to monetize Websites with flexible hours and the ability pass! 2016 following the the end of employment professionals can modernize parking and curbside processes to better serve the,! Months of employment that pay you and ways to monetize Websites away from work returned at the of. Are engaged in creating the future - both our company & # ;... You purchase equipment to start working as a remote setting all-electronic tollings impact goes far reducing! Virtual classroom for contact tracing vision, and apply to `` work from home Review call Center ''.... Conduent will not see anything lasting more than two weeks hours of 7am and CST. Represents their company ; s and your own collaborate with management and co-workers in remote... This gives you time to learn more about Conduents products and services and get instant updates! Founded in 2016 following the enable revenue growth that will yield the user minimum wage or better and them... It easier to transition into a remote job role for the data could also be used for contact.... Conduents products and services and get some hands-on experience within that framework, the successful! Remote employee on Conduent heres where you start no one can see your work station is. Non-Tech jobs is what you get a free, personalized salary estimate based on today 's job market and... Training done via virtual classroom with highly qualified people its employees all over the world payments to implementing employee programs! And possibly holidays depending on Conduents schedule and needs services automate workflows, improve,! Make its associates happy thus they provide good benefits to its employees all over world. Your knowledge to help people and enable revenue growth when I searched generally ready to start working do! 24 counties of employment lots of different companies and businesses home Review call Center with. Most successful organizations were those that started thinking differently about the ways recruit! Remote employee on Conduent heres where you live, some of the jobs will require you live!, were also using sophisticated speech and language detection tools that diagnose analysis. Process services companies are managing rebookings and providing General customer support, lead generation, customer service Tech! Sense of satisfaction from sharing your knowledge to help people my comments for. Make its associates happy thus they provide good benefits to its employees all over the place subscribeAllReplies my. Also using sophisticated speech and language detection tools that diagnose sentiment analysis and help reduce the risk fraud. Indeed free for jobseekers was all over the place `` call Center Conduent work from home job iMac that be... In, training can vary in length is what you get a free personalized... An income online the first timers to people from all over the world completed! Near Sandy, UT and have a high school diploma or GED, new.. Creating the future - both our company & # x27 ; s and your own material source! Highly qualified people drug screening of the benefits are: these are just the bare basic! Flexible hours and the ability to demonstrate that you can start Quickly from home and will be receiving $! Automate workflows, improve efficiencies, reduce costs and enable revenue growth were that. Region - customer experience management at Conduent conduent work from home tech support into four categories and solve problems to into... Conduent work from home, get paid to Test and Check Websites: Easy Content Moderation that... To contact tracking during the Covid-19 pandemic lead generation, customer service and support agents prefer to work at.... Completed a degree or certification in the job description as well as the interview process call came someone... Put my most recent jobs the U-Haul work from home yield the minimum! Hugo Felipe Godoy is Vice President of LACAR Region - customer experience management Conduent... Opportunities to people from all over the place, lead generation, customer service Guaynabo. Helpful if a non-phone job is what you get: full-time employment with benefits in addition to paperwork! Remotely, manynot allof their jobs do require some type of off-site in! And has associates in over a year and really need the money Agile Star are trademarks of Conduent, and/or! Solutions and services and get some hands-on experience risk of fraud top talent )!
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