A maximum of three hundred (300) Voyagers Points can be earned per Stay and a maximum of five hundred (500) Voyagers Points can be earned in any seven-day period. Video. Members are responsible for any sales, use or other transactional taxes, or similar charges applicable to the redemption of any Voyagers Points. I was never told about this policy. Voyagers Points for any single Qualifying Purchase may only be credited to one (1) account. THE ARBITRATION SHALL BE ADMINISTERED BY NATIONAL ARBITRATION AND MEDIATION (NAM) UNDER ITS COMPREHENSIVE DISPUTE RESOLUTION RULES AND PROCEDURES AND NAMS FEE SCHEDULE IN EFFECT AT THE TIME OF THE PROCEDURE, EACH OF WHICH ARE DEEMED TO BE INCORPORATED HEREIN BY REFERENCE. If Great Wolf modifies, suspends, or terminates the Program at any time before you commence your Stay, the Stay may not be considered a Qualifying Purchase; however, the terms of our change and cancellation policy will apply. You may opt-out of the Program at any time, for any reason by cancelling your Program account. I requested a refund. Miscellaneous. Included within the Resort Rules are the expectations that all guests not (i) engage in disorderly conduct, (ii) use abusive or inappropriate language, (iii) wear clothing that is overly revealing or contains non-family friendly messaging or pictures, (iv) display tattoos that contains non-family friendly messaging or pictures, (v) engage in inappropriate interpersonal exchanges, including, without limitation, photographing or videotaping third parties without permission, unwanted physical contact, inappropriate gestures or other communications, or unwanted communication with other guests or staff (including as may be distracting to staff on duty), or (vi) otherwise violate any Resort Rules or applicable laws. Due to unforseen circumstances I was forced to cancel on 6/20. Upon redemption, the total room charge for the Stay is reduced by the then-applicable value of the number of Voyagers Points that the Member redeems, after application of other promotional offers and discounts and before tax. 13. Children under 13 supply their name and email address and the recipient's name and email address to send an e-card. Great Wolf means Great Wolf Resorts, Inc. and its affiliated and related companies. Great Wolf is not responsible for your inability to receive or redeem benefits or other loss due to your failure to provide and maintain accurate contact information. Inactive Accounts. PLEASE STAY ALERT AND AWARE OF YOUR SURROUNDINGS AND ABIDE BY ALL RESORT AND GREAT WOLF ATTRACTION RULES AND REQUIREMENTS INCLUDING BUT NOT LIMITED TO THOSE POSTED WITHIN A WATERPARK. The policy is effective as of 2 p.m. on March 15. TRAVERSE CITY, MI - Great Wolf Lodge in Traverse City is set to reopen after a months-long closure due to COVID-19. Cancellation; Termination. CLASS ACTION RELIEF WAIVER. Fuel up with food and drinks at eight restaurants and snack bars. is not a Stay, and purchases made in conjunction with that booking will not count toward Voyagers Points. Great Wolf reserves the right to change (add to, delete, or amend) these Terms or any aspect of the Program at any time, even though such changes may affect the value of points already accumulated, the value of the rewards and/or the time for redemption. 9-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable Dates cannot be changed through Groupon once booked; valid only for night (s) purchased No-shows will be charged total Groupon rate No refunds will be processed by Groupon after check-in Splashy rides such as Alberta Fallsa four-story double-raft water slideand a winding lazy river surround the park's iconic hub: a four-story treehouse with a 1,000-gallon tipping bucket. BY SUBMITTING WRITTEN MATERIALS, PHOTOGRAPHS AND/OR OTHER MATERIALS (COLLECTIVELY, "MATERIALS") TO THE SITE, YOU HEREBY IRREVOCABLY TRANSFER TO GREAT WOLF ALL RIGHT, TITLE AND INTEREST IN AND TO THE MATERIALS. Be sure to enjoy a meal at any of the 5 onsite restaurants. 2. Bonus Deals may have certain restrictions including expiration dates and short, time-limited redemption periods. In any suit filed by a parent on behalf of a minor Wristband Holder, the parent agrees to defend and indemnify Great Wolf Group. 5. No portion of any payment for purchases qualifying for the Program or any Voyagers Points or rewards constitute consideration paid for any of the foregoing. Upon termination, User agrees to immediately cease using the Site. This data is used for promotional and marketing purposes only and the data we gather, along with the reports we generate do not recognize any personal information specific to you, or your individual computer. 10. I obviously called immediately to get a refund since I was double charged. All other offers and other Member benefits expire in connection with the terms provided with that reward offer or Member Benefit. All children under the age of 14 must be accompanied at all times for Great Wolf Attractions by a supervising companion. ALL RIGHTS TO USE THE SITE ARE GRANTED ON THE CONDITION THAT SUCH RIGHTS ARE FORFEITED IF USER FAILS TO COMPLY WITH THE AGREEMENT.YOU WILL BE ASKED TO VERIFY YOUR AGE PRIOR TO SUBMITTING ANY PERSONAL INFORMATION TO THE SITE. User may not: (i) modify, revise, translate or create any derivative works of the Site or supporting documentation; (ii) decompile, reverse engineer, disassemble or otherwise attempt to derive the source code for the Site; (iii) redistribute, sell, rent, lease, sublicense, or otherwise transfer rights to the Site; or (iv) remove or alter any proprietary notices, legends, symbols or labels in the Site, including, but not limited to, any trademark, logo, copyright. Wristband means the physical wristband provided as a license to participate in and/or access Great Wolf Attractions to which these Terms and Conditions apply. IF YOUR CLAIM IS SUBJECT TO ARBITRATION AS PROVIDED IN THE SECTION BELOW, THE ARBITRATOR SHALL HAVE NO AUTHORITY TO ARBITRATE CLAIMS ON A CLASS ACTION BASIS. You agree to provide true and accurate information and to ensure your information remains up to date. Please note that information that you voluntarily provide in public portions of the website is not protected information and such information could potentially be collected and used in ways which we cannot control.In addition to using your information as described above, if you opt-in we may also occasionally send you e-mail announcements regarding special promotions and other information we believe will be of interest to you. All rides and attractions are subject to closings and cancellations for operating conditions. Available Voyagers Points totals for a Member account will be displayed in the Members account online when you log in atwww.greatwolf.com. Summary: At Great Wolf the Sales Manager strategically targets high margin sales opportunities and converts those opportunities to sales wins, achieving assigned goals and contributing to the overall success of the Lodge. At times our websites offer the option to send an e-card. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. Voyagers Points will be credited to the account upon consummation of the qualifying transaction or activity garnering Voyagers Points. Participation in the Program is personal and non-transferable. ARBITRATION OF ALL OTHER CLAIMS: ANY AND ALL OTHER DISPUTES, CLAIMS, OR CONTROVERSIES WHATSOEVER, EXCEPT FOR PERSONAL INJURY, ILLNESS OR DEATH OF A GUEST WHETHER BASED ON CONTRACT, TORT, STATUTORY, CONSTITUTIONAL OR OTHER LEGAL RIGHTS, INCLUDING BUT NOT LIMITED TO ALLEGED VIOLATION OF CIVIL RIGHTS, DISCRIMINATION, CONSUMER OR PRIVACY LAWS, OR FOR ANY LOSSES, DAMAGES OR EXPENSES, RELATING TO OR IN ANY WAY ARISING OUT OF OR CONNECTED WITH THIS CONTRACT OR GUEST STAY, NO MATTER HOW DESCRIBED, PLEADED OR STYLED, SHALL BE REFERRED TO AND RESOLVED EXCLUSIVELY BY BINDING ARBITRATION PURSUANT THE FEDERAL ARBITRATION ACT, 9 U.S.C. In order for Great Wolf Lodge to continue providing our high safety standards, we require your full cooperation to abide by Great Wolf Lodge's fire safety regulations. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH GREAT WOLF AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF. In the event a child under the age of 13 submits a question to us on the site and identifies her or his age, we may use the childs email address for the sole purpose of responding to the child's question on a one time only basis. Qualifying Purchase includes the room rate charge paid by a Member upon thecompletion of a minimum stay of 2 consecutive nights (Stay)at a participating Great Wolf location and the following purchases charged to the Members room during the Stay: (i) food, (ii) non-alcoholic beverages, (iii) attraction or food packages, (iv) cabana rentals, and (v) attraction purchases. Please check the Great Wolf website atwww.greatwolf.com/terms(Website) periodically for changes. It does not apply to information that we may collect by other means. See ourPrivacy Policyregarding use of personal information. electric, propane or charcoal) and any electrical device that Great Wolf Lodge deems unsafe. The Wristband holder assumes all risk incidental to waterparks and water rides and all Great Wolf Attractions, whether occurring prior to, during, or after the event, including (but not exclusively) the danger of being injured by or in connection with any slippery surface or pools or streams of water, and agrees Great Wolf, and its affiliates, and its and their respective employees, officers, members, and/or agents (collectively, Great Wolf Group) shall not be liable for bodily and/or severe injury, and/or death, or loss of personal property resulting from such causes. The indoor water park in Fitchburg. Mason, OH 45040. No. One of Northern Michigan's top family vacation spots, the indoor. Members will not be eligible to receive Voyagers Points from a referral if the referral recipient: (1) has previously completed a stay at a Great Wolf property, (2) has an existing reservation at a Great Wolf property at the time the referral is issued, (3) is an existing Member of the Program, (4) has an existing guest account with Great Wolf, or (5) has previously consented to receiving marketing communications from Great Wolf. These Terms, all transactions related to the Program and all related matters, regardless of your location, are governed and construed solely in accordance the Dispute Resolution provision provided in the Great Wolf Terms and Conditions (available atwww.greatwolf.com/terms). For your security, secure your room with the deadbolt, and use your room doors viewfinder to identify all visitors. We may send you email and other communications related to Program and your Program account (regardless of any settings or preferences related to your Program account). Email this Business. Void where restricted or prohibited by law. For the Refer a Friend Program:By referring friends and family with a unique invite link, Members may be eligible to receive Voyagers Points for every eligible referral that completes a qualifying stay. Great Wolf has no obligation to refund you for any unredeemed Voyagers Points, rewards or benefits following cancellation. Our reservations were for 4 PM Check in, on July 18. In any single transaction, only one Program membership account may be used to redeem Voyagers Points. Qu necesito mostrar cuando llegue al resort? At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Great Wolf Lodge is a pet-free facility. 2501 Great Wolf Drive. Without limiting the generality of the foregoing. Enrollment. Uno de los miembros en mi grupo tiene alergias. To enroll, you must provide the requested information (including a valid email address) by registering online to become a member of the Program (Member). After calling to cancel, I was reminded of their $25 cancellation fee which I vaguely recall hearing about as I was booking. You agree that you shall remain solely liable for the contents of any submissions to the Site made by you or others using your account. Great Wolf reserves the right to hold any Wristband Holder responsible for the subsequent unauthorized use of any Wristband within their control. After applying the change fee, we can place the remaining balance on a deposit hold for up to 12 months to allow guests additional time to determine a future stay date if a change in their reservation is needed. Disclaimer of Warranties/Limitation of Liability. You agree not to use the Site, or any results from your use of the Site, to: Upload, transmit or communicate any data that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable; Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity; Forge headers or otherwise manipulate identifiers in order to disguise the origin of any data transmitted to other users; Upload, transmit, access or communicate any data or information that you do not have a right to transmit under any law or under contractual or fiduciary relationships; Upload, transmit, access or communicate any data that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party; Upload, transmit or communicate any data that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; Intentionally or unintentionally violate any applicable local, state, national or international law, including any privacy laws of any applicable jurisdiction; "Spam", "stalk" or otherwise harass another; Collect or store personal data or other information about other users or non-users; and/or. 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