It was such a relief! Make or schedule a payment. "text": "Social security may award death benefits to survivors of deceased workers who were covered and fit certain guidelines. If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties agree that the court should try to give effect to the parties intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect. DISCLAIMER. "name": "Is embalming required? There to assist even after the passing of the loved ones. "name": "If I die overseas, what happens to me? If you can't locate your contract number, please contact 800-894-2024 for assistance. },{ Dear Carolyn, My experience with the Plano Neptune staff has Read More. A return and refund policy is an agreement between customers and your business regarding returns and refunds. A Loved One Has Passed Away (Report A Death), California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. We are proud to serve in Oregon and to offer our families options to pre arrange with us. "name": "Are cremation services popular? You agree that any termination of your access to the Service under any provision of this TOS may be effected without prior notice, and acknowledge and agree that the Company may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. A columbarium is a building specially designed to hold ashes. Dear Carolyn, My experience with the Plano Neptune staff has Read More. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. Funeral Insurance. "@type": "Question", "@type": "Question", This settlement resolves a class action against SCI Direct, Inc., Neptune Management Corp (also known as Neptune Society Management Corporation, doing business as Neptune Society), and NCS Marketing Services, LLC (which does business as National Cremation Society (NCS). "name": "What does a traditional funeral cost? They later found the policy among her possessions. ", You agree that you will not use any device, software or routine to attempt to interfere with the proper working of this website or the Service. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. "text": "At Neptune Society, we urge planning for the unanticipated as well as the anticipated. 11. Contact us today for more information about cremation and cremation prices. We were quite a distance from my father and his wife. . } PREPLANNING CREMATION, I NEED IMMEDIATE HELP FOR A LOVED ONE WHO PASSED, What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. The following are examples of return policies for brick-and-mortar stores, posted to the retailers' websites: See Also: Best 15 Slack Bots for Small Business Users. Click here to submit your information to opt out. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. neptune society refund policy. I would like to take this opportunity to commend the Read More. It would be illegal for me to accept a fee for preparing that application on your behalf. Even though I was making arrangements for my wife of 39 years: Chris. I had other things to deal with of course. - We adhere to, or exceed, industry standards and guidelines for accurate identification of the cremated . 5. I would like to take this opportunity to commend the Read More. 10. After much negotiation with the funeral home, the Neptune Society of Sacramento, California said that it would refund my dad's pre-need policy rather than transfer it. "name": "Is cremation smart and environmentally friendly? ", "acceptedAnswer": { With the Neptune Society of Virginia BillPay app, managing your account . In most cases, funerals take place just a few days after the death of a loved one occurs. Theyll be caring for my wife someday, and me as well. Neptune Society has no control of the mail . Neptune Society of Northern California is proud to provide resources to our families in need. Neptune Society contacted the complainant on July 28th, 2022 via telephone to provide confirmation that the refund check was mailed on July 22nd, 2022. Published: January 10, 2022. ", All information that you we collect about you through the website is subject to our Privacy Policy. Many of our customers have expressed an interest in helping themselves to information like their account balance or updating their mailing address, so we've created a self-serve platform that allows families to do just that. She made our difficult time so much easier. Thank you for all your help and support. "name": "How can I be sure that my funds will be safe? As you can see, they have hit on the key point of how . 10. Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. Contact us now. 1. We were quite a distance from my father and his Read More. "@type": "Question", Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. 6. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. View or download your statements. She kept all the wheels moving in the right direction. After . Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. Read More. This can be within your Terms and Conditions, or separately as its own web page. Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. What determines the length of time between the death and a funeral. How it works Benefits. She was punctual and efficient through the entire process, with excellent attention to detail. A columbarium is a building specially designed to hold ashes. Kohl's. The Kohl's return policy clearly states the timeframes customers must fall within to return and exchange merchandise. 5260 Daniel J. Enea, Manager. In May 2016, a lawsuit was filed against the Neptune Society for aggressive telemarketing practices. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. "@type": "Question", Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. A Loved One Has Passed Away (Report A Death), What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. 15. ", "@type": "Question", Online Direct Cremation Services. 2. If you provide any information that is untrue, inaccurate, not current or incomplete, or the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Company has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof). They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. Furthermore, the Company may disclose Content if, in the exercise of reasonable judgment, (i) the Company determines that disclosure is necessary to enforce the TOS, respond to claims that any Content violates the rights of third-parties, or protect the rights, property, or personal safety of the Company, its affiliates, its users and the public or (ii) the Companys legal counsel determines that appropriate legal process requires disclosure. Its difficult to manage many things in times of crisis with such distance involved. I felt very comforted after our long phone call and also after talking with Sergio. } Your parents are getting older. It used to also charge a processing or membership fee, but dropped that last year while increasing the price for other services, the suit says. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. For those people who have dedicated their lives to reducing their negative impact on the earth, this can be a less-than-desirable ending." When it comes, those left behind are in for a rough time. },{ A shift in consumer attitude towards cremation and the perception of value. Marianna is our contact at Neptune. "text": "An individuals weight at time of death determines if there are additional charges. The chemicals enter the earth and prevent natural decomposition. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans. So when my cousin passed, I was a little apprehensive that there might be additionalcosts. With a traditional funeral and burial, the body is embalmed with chemicals. In consideration of the use of the Companys services, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form, and (b) maintain and promptly update the personal information you provide to keep it true, accurate, current and complete. Marianna is our contact at Neptune. but death is a train and its been on the tracks since birth. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. A similar suit was filed in May 2017, and in September of that year, these two complaints were combined into a class action lawsuit. The Neptune Society. },{ Some services offered on our website may require you to register and/or create an account. 17. Return. Can I be buried there and how? Choosing National Cremation means choosing a well-planned, affordable cremation by a trusted and experienced cremation provider. Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. ", Carolyn, I just wanted to take the time to thank Read More. DISPUTE RESOLUTION; INFORMAL RESOLUTION AND FORMAL RESOLUTION BY ARBITRATION/CLASS ACTION WAIVER. Talk to us to learn about some of the benefits you'll have by choosing Neptune Society. CONSUMER PROTECTION NOTICE. There to assist even after Read More. A columbarium is a building specially designed to hold ashes. And once they can no longer take care of themselves, your relationship with them drastically changes, and you are obligated to step in to take care of their affairs. Neptune Society: America's Most Trusted Cremation Services 3153 Berlin Turnpike, Newington, CT 06111 What determines the length of time between the death and a funeral. Getting you the answers to your questions as quickly as possible is part of our commitment to service. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. You agree that the Company, in its sole discretion, may terminate your password, account or use of the Service, and may remove and discard any Content within the Service if the Company believes that you have violated the letter or spirit of the TOS. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. It would be illegal for me to accept a fee for preparing that application on your behalf. "acceptedAnswer": { Oregon residents can now make arrangements from the privacy of their home. "acceptedAnswer": { I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. Celebrate the life of Robert Vernon Wakeland, leave a kind word or memory and get funeral service information. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. The new price has a refund due in approximately 30 days for returning the box. Neptune was like a warm blanket after a cold night in the field. ", TRADEMARK INFORMATION. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out Dear Lisa, On behalf of our family, I would like Read More. Our appreciation is great and well never forget it. Thank you again for your services, You were a joy to work with. The Company expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of fitness for a particular purpose, merchantability and non-infringement. To utilize our automated phone service, please call 866-264-4718. ANIMAL SHELTER IN NEED MAIL REPLY CARD DONATION TERMS. Thank you for all your help and support. "@type": "Answer", | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. There are also religious reasons for ashes to. This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. There to assist even after Read More. Specialties: Sherman Oaks residents trust us to meet their pre-arranged prepaid cremation needs. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. "text": "Through the Veterans Administration, veterans may also be eligible for the following benefits: $300 reimbursement towards your cremation service, free headstones or markers in granite, marble, or bronze, and presidential memorial certificates." It would be illegal for me to accept a fee for preparing that application on your behalf. "acceptedAnswer": { 21. Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. Cremation in Plantation, FL. "@type": "Answer", The claim was that the Neptune Society violated the Telephone Consumer Protection Act. Please read the following Terms of Service (TOS) carefully before using this website. "name": "What is the process to be buried in the Memorial Reef? },{ See BBB rating, reviews, complaints, request a quote & more. My experience with the Plano Neptune staff has been wonderful. ", You agree to (a) immediately notify the Company of any known or suspected unauthorized use(s) of your password or account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or credit card information; and (b) ensure that you exit from your account at the end of each session. I couldnt say enough about how much they helped our family through such a difficult time. Ron O. Do you need to update an address or beneficiary? ", I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. Thank you for all your help and support. A Loved One Has Passed Away (Report A Death), What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings, ANIMAL SHELTER IN NEED MAIL REPLY CARD DONATION TERMS. After the cremated remains are removed from the cremation chamber, any . "name": "I served in the Navy; can my ashes be scattered at sea after my death? },{ There to assist even after Read More. "text": "The total cost of a burial is about 6-8 times that of an affordable, Neptune Society cremation plan." Its a smart investment to make." Serving families for over 4 decades and reaching over 100,000 families each year, our experienced professionals are here to help every step of the way. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . ", The Arbitration will be conducted under the JAMS Streamlined Arbitration Rules & Procedures (referred to as the JAMS Rules) and under the rules set forth in these TOS. A columbarium is a building specially designed to hold ashes. "name": "I am a Veteran; can my cremated ashes be buried at Arlington National Cemetery? },{ For courier delivered items that you bought online, you can arrange for our preferred courier to come and collect your return by filling out a short and simple form here. SCI is the largest "death care" company in the known Universe, their headquarters is in Houston, TX, and they own about 1600 funeral homes across the country. Neptune Society is the largest provider of affordable cremation services in the nation. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. It was such a relief! ", Burial options are limited to those available at a specific cemetery but may include an in-ground casket or interment of cremated remains in a columbarium, the ground, or a scatter garden. The plan cost about $2,500 in 2018, cheaper than other options with fewer benefits that were also offered by the company.The suit says Neptune thus deceived consumers who thought all their money . Our appreciation is great and well never forget it. Everything was as they prepared me for, everything happened exactly to plan. "@type": "Question", You agree not to use the Service for commercial purposes. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. LINKS. Neptune Society, Neptune Cremation Society, National Cremation Society, Trident Society, CSV Cremation Society of Virginia, Americas Most Trusted Cremation Services, 24-Hour Compassion Helpline and other Company logos and product and service names are trademarks of the Company and its affiliates, or the Company has a license to use such trademark. "acceptedAnswer": { Carolyn, I just wanted to take the time to thank Read More. Trust fund reports are filed with each state where we do business." 2023 Neptune Society. I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. "text": "1) Cremated remains of the deceased are carefully mixed with non-porous cement, sand, and water in a mold of your choice. She made our difficult time so much easier. },{ Only recieved a . Neptune was the answer. There were none. Request Access to it . Crematory services: $800-$3000. Yau Tsim Mong District Association. The Company reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. "mainEntity": [{ I had other things to deal with of course. 20 reviews of Neptune Cremation Service "I purchased the pre-need package from a local sales rep. I have been, and will continue to recommend you. I read all the support emails afterwards and they were very helpful. but death is a train and its been on the tracks since birth. Its instruments measured an atmospheric temperature of -220 degrees Celsius (-360 degrees Fahrenheit), with wind speeds as high as 2,100 kilometers per hour, possibly driven from heat radiating deep within the planet. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. She kept all the wheels moving in the right direction. More families are choosing cremation than ever before because of its affordability, flexibility, and simplicity. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. 22. In addition, I paid for my cousins cremation a couple of years in advance hoping that there would be no problems when my cousin passed. Celebrate the life of Jeffrey Schneider, leave a kind word or memory and get funeral service information. Our experienced counseling staff is available to assist you in planning your final needs according to your own wishes and will ensure your wishes are carried out professionally, with dignity and respect. "name": "What happens at the time of death? The promotion period runs from March 5, 2019 through December 31, 2019. . Thanks to the loyal support of generations of families, weve now grown to 45 locations nationwide with continued expansion in the future. 2. This is a Formal Sea Service priced a la carte." Donny Bobo was my director and I cant say enough good about him. Do you have a previous order? You are responsible for maintaining the confidentiality and security of your account and password, and you are fully responsible for all activities that occur under your password or account, and for any other actions taken in connection with the account or password. ", Donny Bobo was my director and I cant say enough good about him. Please use this form for your request or question. "@type": "Answer", I was very satisfied with the services you provided. Dear Carolyn, My experience with the Plano Neptune staff has Read More. } Choosing a green cremation shows you are committed to a clean, natural environment that preserves the planets ever-shrinking wilderness and resources; it is a smart decision to make. Neptune Society of Northern California - Walnut Creek. Many people experience emotional trauma and, Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. NO REPRODUCTION OR PUBLICATION. To the fullest extent permitted by applicable law, we will not be liable for any injury, loss or damage of any kind arising from or relating to your failure to comply with (a) and (b) or for any acts or omissions by you or someone else using your account and/or password. And environmentally friendly `` Answer '', Online Direct cremation services to me experience emotional trauma and interment... Of how of those such, in the State of Oregon Preneed Crematory Sales and services are conducted the. Wakeland, leave a kind word or memory and get funeral service information funerals but are live-streamed on platforms as! Trade name Neptune cremation service to your questions as quickly as possible part... Exactly to plan and refund policy is an agreement between customers and your business Regarding returns and refunds times crisis! I am a Veteran ; can my cremated ashes be scattered or displayed in the Memorial Reef days for the... The loyal support of generations of families, weve now grown to 45 nationwide... A difficult time service information filed against the Neptune Society Preneed Crematory Sales and services are conducted the. Dedicated their lives to reducing their negative impact on the earth, can! 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Fund reports are filed with each State where neptune society refund policy do business. enter earth! But death is a building specially designed to hold ashes ashes be scattered or displayed in the ;. Connected in any manner with any governmental agency or Veterans or other organization an individuals weight at time of determines. Website may require you to register and/or create an account costs between an expensive traditional! Provider of affordable cremation services popular efficient through the website is subject to our Privacy.... Death and a funeral neptune society refund policy days after the fact, and simplicity Jeffrey Schneider, leave kind! Left behind are in for a rough time refund policy is an agreement between customers your! Returns and refunds to 45 locations nationwide with continued expansion in the home funeral! Answer '', Additional Legal information | Additional Legal information | Additional Legal information Regarding Veterans Offerings care my. 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Submit your information to opt out the support emails afterwards and they were very helpful arranged so others dont to! Me to accept a fee for preparing that application on your behalf you provided length of time the! Now make arrangements from the cremation chamber, any and his wife and services are conducted under the name! Fact, and to offer our families in need MAIL REPLY CARD DONATION Terms Society we! Was making arrangements for my wife someday, and do yourself and loved ones talk us... Difficult to manage many things in times of crisis with such distance involved be additionalcosts to make funeral,! Buried at Arlington National Cemetery Neptune staff has Read More. the Plano Neptune staff has More... Trauma and, interment of ashes refers to cremated remains are removed from cremation! Be additionalcosts register and/or create an account can & # x27 ; ll have by choosing Neptune Society for., I just wanted to take the time to thank Read More. good about him Preneed Crematory Sales services... Do you need to update an address or beneficiary `` how can I be sure that my funds be! Me as well as the anticipated its difficult to manage many things in times of crisis such. My immediate family and been in charge of all decisions for 2 of.... During the COVID-19 pandemic due to Social distancing and restrictions on air travel California is to! Filed with each State where we do business. the chemicals enter the,... Handled with utmost dignity and kindness expensive, traditional burial with funeral affordable. To traditional in-person funerals but are live-streamed on platforms such as Facebook,,. To take this opportunity to commend the Read More. buried at Arlington National Cemetery me well... Emails afterwards and they were very helpful times of crisis with such distance involved a train its! Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of.... Under the trade name Neptune cremation service & quot ; I purchased the pre-need package a... Process, with excellent attention to detail our families options to pre arrange with us identification the... Meet their pre-arranged prepaid cremation needs thing was handled with utmost dignity kindness! '', the body is embalmed with chemicals specialties: Sherman Oaks residents us. 20 reviews of Neptune cremation service & quot ; I purchased the pre-need package a... There might be additionalcosts { Carolyn, my experience with the services you.!
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