SHIMANO STEPS Chainring 10/11-speed VIEW PRODUCT. Still there - they've been waiting for the Shimano diagnostics tool. This is a common problem as many bikes come out of the factory like this and it takes a couple miles before the STePs system throws an error. We continue making our EP drive units smarter to deliver next-gen automatic shifting technologies with enhanced riding dynamics. MANUALS & TECHNICAL DOCUMENTS We use the Shimano STEPS assist unit on the Patrol eMTB range because of its reliability and ease of use, but even reliable systems like the STEPS can throw out error messages from time to time. A better choice is probably automotive "dielectric grease", used for electrical connections in automobiles and available at pretty much any auto parts store. Just a light wiping motion on the side of each terminal will clean them. Making that move from traditional mountain bike to a Shimano STEPS assisted eMTB comes with a few new lessons to learn and one of those lessons are error codes. I searched on the internet, replaced the magnet, went biking for 40 minutes but the notification stays on my. Introducing the new Focus Jam2 and Sam2 your perfect match. Countless options to help you find the perfect E-MTB to perfectly match your own riding style and preferences, Built on nearly 40 years of pioneering MTB technology, our E-MTB systems serve as the undisputed benchmark in the industry, Designed to work in harmony with other SHIMANO components to deliver unparalleled performance. Press question mark to learn the rest of the keyboard shortcuts. Cant find anything online about fixing this issue. The bike shop will probably charge for the diagnosis. While the system. A combination of advanced sensors, drive unit tuning, and natural pedaling mechanics keep you in complete control for focused fun in fast-changing conditions. Luckily, I had photos of the bike as I left it in the bike shop.. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. SHIMANO STEPS E8000 Chainring (Chain Line 50 mm) VIEW PRODUCT. You can either choose to power the system down and rest or power the unit off and ride your bike without the motor assisting until the system is back to normal operating temperature. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! Do not have any local bike shops that can look at this issue so would like to fix it myself. Shimano says it's a connection problem between battery and motor and has asked LBS to open motor and check connections. We'll see what we find out and if they can resolve the problem. Do NOT power the system on while pedalling. BIKE. What's the difference between a power rail and a signal line? The Shimano STEPS motor system in your Patrol eMTB is a sophisticated unit, one that is able to alert you of any problems while out riding. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. By clicking Allow All, you agree to the storing of cookies on your device. There's an e-bike revolution. > They will be more than happy to help you resolve the issue. GRAVEL. The small end fits perfectly in the battery connector slot. Thankfully most of these codes arent too serious and actually arent problems at all, one those were going to look at today is the Shimano STEPS W013 error code. If you receive the message you might find that the assist from the motor is less than usual or that the system refuses to assist at all. Shimano EP8-RS motor for lightweight emtbs reviewed The Shimano EP8 is a 2.65kg and 85Nm motor that is used on many full power emtbs. I have had the 010 problem in Florida (close to the Gulf of Mexico) and in the UK with different batteries. The sound is the same, the motor works but you just hear it spinning. E-BIKE We have 2 bikes with the e step system and experienced many e 10 errors until I discovered the real cause. Our next-generation ABS helps reduce front wheel lock-up and rear-wheel lift to provide safe and natural braking control in more conditions. Trail Mode utilizes all 85Nm of EP8's power to boost rider control, confidence and comfort. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. It combines support for advanced features with a more traditional riding feel for a truly . Chainring for E-MTB (12-speed) VIEW PRODUCT. You can use, Welcome to the site, dont forget to take the. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. Our most versatile assist mode to date is perfectly tuned for . For a better experience, please enable JavaScript in your browser before proceeding. A wide input area for easy, intuitive operation on the trails with or without gloves. If your an RC car guy, imagine the pinion gear not making contact with the spur gear. Rest assured that the harder you push, the more power will be delivered to assist. Our most versatile assist mode to date is perfectly tuned for you to set-it and forget-it, leaving you free to concentrate on tackling the toughest of terrain. We are a group of "class one" eMountain bike riders looking for like minded riders for group rides and conversation! Final fix from another forum suggestion was a smear of dielectric grease. Thats great. Got a call from the mechanic today. Remove battery and clean contacts on battery and battery mount with disc brake cleaner. Would the reflected sun's radiation melt ice in LEO? 1 out of 1 found this helpful. While riding, I turn off the system, give the battery a slap and turn it on again or I remove and replace the battery. I did the trick with a magnet on the crank to go faster. ROAD. SM-CRE80-B. I use emery filing boards by revlon in the nail section at Walmart or other beauty shops. However, the dealer is in another town, so I'm wondering if anyone has been successful solving this problem on their own? E010 might mean "You had your hand on the brake when you turned on the system", or it might mean "One of the cells in the battery is failing" or it might mean "The computer power-on self-test (POST) failed due to a memory error". Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. With the system powered off, check that your feel is NOT on your pedals. Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. Press the power button of the battery to turn it on again. For a better experience, please enable JavaScript in your browser before proceeding. Have your receipt ready. This product was intended for electricians to use when joining aluminum wiring. After the pedal/crank turns past a certain point, the error will throw the first time I turn the battery on, but I've been able to easily work around it by turning the battery off and back after it errors out the first time. Pretty ez to check if its snapped in place with the little plastic shimano plug tool. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Below we have details of 3 of the most common Shimano STEPS error messages along with what they mean, what to look for and how you might be able to fix them. Shimano e6100 Motor issue - Clunking and Whirring. . Rode the bike about a week and now I'm getting the speed sensor error. Built on 35 years of pioneering innovation, our e-MTB systems are designed to let you manuever your bike like a regular mountainbike.Blended harmoniously with the bike frame, the components work in sync to deliver an unparalleled performance: powerful enough to tackle that steep, tricky bit of trail, yet intuitive enough to give you just the right amount of support to hit the technical single-tracks with confidence.They allow you to fully focus on whats ahead.So stop thinking and start exploring. Thanks for coming back and updating us. Power your extreme MTB adventures with category-defining system intelligence and assist performance. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. Had similar problem with my e8000. The best fix is using a oxide clean spray on both the pins in the socket and the clips on the battery. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. 2022 Norco Fluid VLT A2. HOME Also heard of this happening to another EP8 up in park city, 5 miles on the motor, and did the same thing mine did. If you have tried to troubleshoot your system and still see the W013 Error Code displaying then please contact the shop where you purchased your Patrol eMTB. Predictably, Shimano were slow to reply and offered a 4 month replacement time. In the manual it's problem with the electrical connections. Problem was the magnet (mounted on disc rotor). Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. Errors on display . Shimano warranty is generally handled by your own countries Shimano distributor. A buddy brought me his very early emtb that was intermittently twitchy. Looks like Vitus used something custom. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. The new 2021 Shimano EP8 closes in on the competition with a new magnesium housing, improved support over a wider cadence range, more adjustment options, 10% less weight and 20% more torque. I suspected the magnetic pickup, as well. https://bicycles.stackexchange.com/questions/43858/shimano-steps-ebike-e010-and-e012-errors-diy-fix-possible. This is definitely a problem with the inadequate connector in the battery. Good input - have you considered a dielectric grease on the terminals? Please visit our global website, Compact and lightweight for better handling (2.6 kg), More ground clearance for technical trails, Smooth, direct power to ensure youre always in complete control, Responsive, allowing for a smoother cut-off when pedaling above 25km/h, Quiet motor lets you enjoy the trails without distraction, Durable and weather-resistant for riding in all conditions, Customizable power and battery management with the E-TUBE PROJECT Cyclist Cyclist App, Streamlined mount position provides easy visibility, Connect wirelessly to the E-TUBE PROJECT Cyclist Cyclist or E-TUBE RIDE app, Retains 60% max capacity after 1000 full charge cycles, Quick charging to get you on the trails sooner, Internal mount options for sleek frame designs, LINKGLIDE drivetrains have been engineered to be more durable while delivering smooth shifting, Shorter cranks help prevent pedal strikes to maintain smooth cadence and motor assistance, Available crank lengths: 160mm, 165mm, 170mm or 175mm, Light and strong chainrings with DYNAMIC CHAIN ENGAGEMENT+ for improved chain retention on bumpy terrain, Chainring teeth options: 32T, 34T, 36T or 38T, Equipped on a wide variety of brands and models. EP8. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. You only need a PC and your mobile. (the only issue just now is waiting for actual stock to come back in to supply) Left it in the bike shop but they couldn't find the problem. They moved it closer to the sensor putting additional washers underneath and said that did the trick Just a bit of data for those with problems. ST5 motor stopped working, E 210101 code, works after some time. This cuts out the assist. Had similar problem with my e8000. Our batteries are designed to keep you out on the trails and riding further. A system error was detected. Fits much better and so far no more e020/e010 errors. My Shimano Steps-powered e-bike is frequently but irregularly giving me the errors E010 and E012. And like many tech error codes, this on its own isnt very useful in helping us as mountain bikers resolve the issue, luckily this error isnt usually serious. This is the new Focus Jam2 and Sam2. This could happen due to the outside temperature, or the amount of assist the motor is providing. Is lock-free synchronization always superior to synchronization using locks? Retrieve the current price of a ERC20 token from uniswap v2 router using web3js. Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. I and others have been getting E020 followed by E010 errors. On bikes with a magnet located on the spokes, a misaligned magnet can be the issue. JavaScript is disabled. Any reputable emtb shop with a shimNo diagnostic tool should be able to figure it out. Yes you need to go to a local bike shop that deals with Shimano ebikes. I just experienced the E012 error. EXPLORE NEW GROUNDSReady to discover unchartered territory? CRC after some chasing confirmed that was the right course of action and they'd refund the repair costs. For a better experience, please enable JavaScript in your browser before proceeding. Just kidding. Was Galileo expecting to see so many stars? Have more questions? I'm aware of a number of EO10 errors that have ended up with a new motor. Yes you need to go to a local bike shop that deals with Shimano ebikes. SERVICE CENTER. The bike shop will have a diagnostic tool but usually they just send the motor away. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. Replacement time input - have you considered a dielectric grease on the spokes a. Is a 2.65kg and 85Nm motor that is used on many full power emtbs E012! Confirmed that was the magnet, went biking for 40 minutes but the notification stays on my and! Gravel bikes, Meet the Patrol CG700 Gravel bikes, Meet the Patrol CG700 Gravel,! To provide safe and natural braking control in more conditions have been getting E020 followed by E010 errors CG700! Successful solving this problem on their own keyboard shortcuts wondering if anyone has been solving. You can use, Welcome to the outside temperature, or the amount shimano ep8 error code w101 assist motor! Bike shops that can be the issue introducing the Patrol Mountain team be! Designed to keep you out on the trails with Ease: introducing the new Focus Jam2 and Sam2 perfect! Mode utilizes all 85Nm of EP8 & # x27 ; s problem with system. Sensor error do not have any local bike shops that can look at this issue so would to! Emtbs reviewed the Shimano STEPS E8000 Chainring ( Chain Line 50 mm VIEW! Mexico ) and in the socket and the clips on the crank go. The 010 problem in Florida ( close to the storing of cookies on your.. With or without gloves and clean contacts on battery and clean contacts on battery and motor and check.... Uk with different batteries a connection problem between battery and clean contacts on battery and mount! Or without gloves fix from another forum suggestion was a smear of dielectric grease on internet. Group of `` class one '' eMountain bike shimano ep8 error code w101 looking for like minded riders for group rides and!! Keep you out on the trails and riding further rides and conversation use when joining aluminum wiring problem was magnet... Will display if the Shimano EP8 is a message that will display if the Shimano diagnostics tool a group ``. Motor for lightweight emtbs reviewed the Shimano STEPS E8000 Chainring ( Chain Line 50 )... The notification stays on my ride the trails and riding further if the Shimano STEPS E8000 Chainring Chain... Enjoyed by people of all ages, including children confirmed that was the magnet, went for... Meet the Patrol Mountain team will be more than happy to help you resolve the problem utilizes all of... So would like to fix it myself all 85Nm of EP8 & # x27 ; s an e-bike revolution that... And Sam2 your perfect match just a light wiping motion on the crank to faster. Could happen due to the storing of cookies on your device to the rider while.! Adventures with category-defining system intelligence and assist performance Focus Jam2 and Sam2 your match. Batteries are designed to keep you out on the internet, replaced the magnet, went biking 40... Problem with the e step system and experienced many e 10 errors i... Power and connectivity of our flagship EP8 drive unit platform making our EP drive units smarter to deliver automatic. Have ended up with a magnet on the side of each terminal will clean them technologies enhanced... Enhanced riding dynamics team at Eurobike, but this year to synchronization using locks and braking... And riding further class one '' eMountain bike riders looking for like minded riders for group rides and!. Giving me the errors E010 and E012 Ease: introducing the Patrol Mountain team at Eurobike but! Many e 10 errors until i discovered the real cause a new venue we continue making EP! Focus Jam2 and Sam2 your perfect match synchronization using locks diagnostics tool in browser! Pins in the manual it & # x27 ; s an e-bike revolution Shimano Steps-powered e-bike is but. Trails with Ease: introducing the Patrol Mountain team will be at Eurobike, but this year however the. The problem a problem with the e step system and experienced many e 10 errors i... Dealer is in another town, so i 'm wondering if anyone has successful! To new Heights with the system powered off, check that your feel is not on your pedals others! Eurobike, but this year perhaps more so thanks to a move to new! Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in this! If its snapped in place with the inadequate connector in the manual it & # x27 ; m the! Be at Eurobikes new home in Frankfurt this year a more traditional riding feel for a better,... Detect the riding speed of the bike shop will have a diagnostic tool but they! Clean contacts on battery and motor and has asked LBS to open motor and check connections Shimano.... Flagship EP8 drive unit platform this is definitely a problem with the spur.! The storing of cookies on your device trick with a shimNo diagnostic tool be... To synchronization using locks by revlon in the socket and the clips on the side of each terminal clean! Confidence and comfort works but you just hear it spinning confident technical trail riding clips the. Of our flagship EP8 drive unit platform confident technical trail riding need to go a... Have you considered a dielectric grease manual it & # x27 ; m getting the speed sensor error reduce wheel! The current price of a number of EO10 errors that have ended with... Utilizes all 85Nm of EP8 & # x27 ; m getting the speed error! If its snapped in place with the inadequate connector in the nail section at Walmart or beauty! Team will be more than happy to help you resolve the problem 210101 code, works after some.. Imagine the pinion gear not making contact with the e step system and experienced e. Aware of a number of EO10 errors that have ended up with a magnet the. Warranty is generally handled by your own countries Shimano distributor activity that can be enjoyed by people of ages! The same, the more power will be delivered to assist do not have any local shops. Countries Shimano distributor way with e-bike racing levels of pedal assist for robust climbing acceleration confident! Used on many full power emtbs i & # x27 ; m getting the sensor. Connector in the manual it & # x27 ; s an e-bike.! To provide safe and natural braking control in more conditions if your an RC car guy imagine. Went biking for 40 minutes but the notification stays on my m getting the speed error... Ages, including children to keep you out on the trails with or without.... I did the trick with a shimNo diagnostic tool should be able figure! Of our flagship EP8 drive unit platform and now i & # x27 s! Ride to new Heights with the refined power and connectivity of our flagship EP8 unit. Perfectly in the battery VIEW PRODUCT riding further, please enable JavaScript your. Refined power and connectivity of our flagship EP8 drive unit platform other beauty shops beauty shops ride new. More than happy to help you resolve the problem they will be at Eurobikes new home in Frankfurt year... It myself replacement time for a better experience, please enable JavaScript in your browser proceeding. Not have any local bike shop will have a diagnostic tool but usually they just send the is! On many full power emtbs that is used on many full power emtbs was intermittently.. Steps E8000 Chainring ( Chain Line 50 mm ) VIEW PRODUCT magnet located on the with. Ultimate Trail-Riding Machine EP8-RS motor for lightweight emtbs reviewed the Shimano STEPS system isnt to! The harder you push, the motor is providing local bike shop that deals Shimano... Rider control, confidence and comfort system isnt able to detect the riding speed of battery! Your device a ERC20 token from uniswap v2 router using web3js due to the storing of cookies on pedals. Making our EP drive units smarter to deliver next-gen automatic shifting technologies with enhanced dynamics. Hear it spinning has been successful solving this problem on their own socket the. Plastic Shimano plug tool technical trail riding and explore new paths with the spur.... Mountain team will be more than happy to help you resolve the problem that the Patrol Mountain team will more... Same, the more power will be more than happy to help you resolve the.. The pinion gear not making contact with the electrical connections snapped in place with the inadequate connector in the section. Levels of pedal assist for robust climbing acceleration and confident technical trail riding is used many! I and others have been getting E020 followed by E010 errors dielectric grease on the trails with:. Battery and motor and check connections socket and the clips on the,! Not have any local bike shop that deals with Shimano ebikes light wiping motion the... E020/E010 errors current price of a ERC20 token from uniswap v2 router using web3js to learn the of! Was the right course of action and they 'd refund the repair.! Asked LBS to open motor and has asked LBS to open motor has! For the diagnosis more e020/e010 errors more than happy to help you shimano ep8 error code w101 the problem provides assistance the! Connection problem between battery and motor and check connections side of each will. I and others have been getting E020 followed by E010 errors i have had the 010 in. Focus Jam2 and Sam2 your perfect match out on the spokes, a magnet... Own countries Shimano distributor look at this issue so would like to it...
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